On-Location
On Location Services is when we arrive when it’s convenient for you, morning, afternoon, or evening, 7 days a week, 24 hours a day. Our work is done on-site at your home, office, or vacation home.
If you would like to schedule an appointment for on-site services and/or are having computer trouble at your location please fill out our On-Location Service Request.
Our technical support team will respond to your email within the hour, guaranteed. For On-Location services we only serve Fairfield County, Westchester County, and Manhattan, NY.
Apple TV Home Theater Configuration
$149.99 **but depends on how many Apple TV’s being installed.
Unpack & Set up Apple TV. Conceal TV wires (excludes power cord) in a wall (single stud bay). Hook up and configure new or existing audio and video components. Setup your iMac, Macbook or Mac Pro Server to read to the Apple TV wireless device, and play all the movies and music in your iTunes Library. Apple standard is having a maximum of only five Apple TV devices to an one iTunes Library for syncing content.
Computer Backup & Data Transfer
$149.99 **but depends on the amount of data being transferred.
Transfer your data to your new computer or other media. Install and configure online data backup. Connect hard drive to computer, install and configure software to create a backup schedule that fits your needs. Create initial backup. Includes an external hard drive. Transfer data from your computer to a storage device or medium, such as network-attached storage, an internal or external hard drive or another computer.
Computer Setup Configuration
$99.99
Physically set up one PC or Mac computer system, including the computer plus monitor, keyboard, mouse and speakers. Install one new software application (software not included). Install one peripheral or external device (device not included). Configure your new computer to access your existing Internet account and one existing e-mail account. Test your computer to make sure it is functioning properly.
Data Recovery Services
$249.99 **but depends on the difficulty or severity of issues found.
What happens when one day you find yourself in a technological crisis, with a bright blue screen or a frozen system? Our tech-savvy staff will do a basic checkup to ensure that your data actually CAN be retrieved (which is the case more than 99% of the time). Data recovery for hard drives depends on the difficulty or severity of issues found. We recover data on PCs, external hard drives, disks, tapes, CDs, or flash media (memory card or USB flash drive) cards.
**There are various instances in which data can be lost or damaged such as accidents, natural disasters, power surges, malfunctioning devices, or viruses. It’s important to remember that laptop hard drives are especially vulnerable if users are always on the move.
Home Computer & Theater Construction
**prices varies depends on the details of each project.
Set up the desired space to make your tv or computer flow of the theme of your room. Install wall bracket, wall infrastructure, desk and mount TV or computer. Includes basic TV wall mounting hardware. Conceal TV wires in a wall. Hook up and configure new or existing video components. Neatly dress exposed wires. Clean up and remove packaging. Custom mounting to a decorative surface (such as brick, stone or marble), motorized mounts, installing recessed mounts, wire run beyond a single-stud bay or integration of additional video components.
In-Home Computer Training
$99.99 for ’sixty minutes’ of training
We give you an hourly of training on your PC and related topics (e.g. software, basic PC skills, digital photo, digital video, digital music, etc.). Teach you how to navigate in OSX, Windows Vista or Windows 7. Review of functionality like manipulating windows, connecting devices and common keyboard shortcuts. Introduction to web browser basics. Overview of any suite software included with the OS. Brief tutorial on how to use your MP3 player, burn your own CDs and copy (rip) your CD, and Organize your new music library in iTunes or Windows Media Player.
iPhone Configuration and Training
$99.99 for ’sixty minutes’ of training
Physically set up one iPhone to your PC or Mac computer system, connect multiple existing and active email account to a computer or mobile phone. Must have all necessary passwords available. Working high speed internet connection required. Troubleshoot an existing email account. Includes repair, configure and update the e-mail client. Troubleshoot an iCal, Safari, or iPod on your iPhone.
iPod Configuration and Training
$99.99 for ’sixty minutes’ of training
We give you an hourly of training on your computer and related topics (e.g. software, basic computer skills, digital photo, digital video, digital music, etc.). Teach you how to navigate in OSX or Windows Vista using iTunes library or Windows Media Player library. Review of functionality like manipulating windows, connecting devices and common keyboard shortcuts. Introduction to web browser basics using your iTunes library or Windows Media Player library.
Security and Performance
$149.99
Install anti-virus and anti-spyware software with current definitions and application updates. Perform system updates and improve computer speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation. Enable basic security functions, including anti-phishing and pop-up blocking activation in Internet Explorer or Mozilla Firefox or Safari. Remove unwanted programs and trialware. Create desired user accounts (if applicable). Test and verify computers hardware and software functionality.
Software Installation
$49.99
Determine computer compatibility for, install/repair and configure 1 software title. Perform necessary software updates. Create desktop, start menu and quick launch bar access shortcuts. Software NOT included.
Technology Consultation
$99.99
Visit your location to design a lifestyle solution with you. Review your current devices. Recommend integration options, upgrades and purchases. Apply the cost of the consultation to a discount on resulting service and product purchases.
Virus & Spyware Removal
$249.99 **but depends on the difficulty or severity of issues found.
Remove all viruses, spyware, malware and rootkits on the computer. Repair any operating system issues (boot issues, blue screens, etc.) using Microsoft Windows or Apple troubleshooting tools. Apply system tweaks and modifications. Perform operating system critical updates. Test operating system for proper functionality.
Wireless Networking
$99.99
Set up, configure and secure your router; safeguarding your personal information and securing your broadband signal from use by others. Configure internet, including ISP (internet service provider). Install and configure networking adapter on 4 computers/devices – (PC, Laptop, Gaming Console, Network Blu-Ray/DVD Player, Network-Enabled TV, etc.). Secure network. Enable devices to share the internet,files, printers and other media (i.e. photos, videos, music, etc.). Repair network and internet connectivity if necessary.
